Terms of Service

1. Agreement to Terms

By accessing or using the Brand Hermits website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Brand Hermits provides growth consulting and execution services including but not limited to:

• Intelligence and strategy consulting
• Positioning and offer development
• Creative and content production
• Performance marketing and conversion optimization
• Live selling operations
• Campaign management and execution

3. Client Eligibility

Our services are designed for businesses and entrepreneurs. We reserve the right to decline service to any potential client at our sole discretion. We operate on an exclusive partnership model, accepting only one client per industry category.

4. Pricing and Payment

Our pricing structure is based on a revenue share model:

• Zero upfront retainer
• Revenue share percentage that decreases as your business scales (7% → 5% → 4%)
• Month-to-month engagement with no long-term contracts required

Specific terms will be outlined in individual service agreements.

5. Confidentiality

We treat all client information as confidential. We will not share your business strategies, data, or proprietary information with third parties without your explicit consent, except as required by law.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Brand Hermits and is protected by intellectual property laws. Work product created specifically for clients during engagements will be transferred to the client upon completion and payment.

7. Limitation of Liability

While we strive to deliver exceptional results, Brand Hermits makes no guarantees regarding specific business outcomes. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the fees paid for the specific services in question.

8. Termination

Either party may terminate the service relationship with 30 days written notice. Upon termination, any outstanding fees become immediately due, and we will provide reasonable transition support.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be resolved through good-faith negotiation or, if necessary, through arbitration.

10. Contact Information

For questions about these Terms of Service, please contact us via WhatsApp at +62 816 305 828.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the new terms.